Welcome to Rachel Williams Counselling

Rise Above, Shine Within

Experienced in working with a range of mental health difficulties

The world in which we live can be challenging and uncertain. We may experience thoughts and feelings that are difficult and uncomfortable to live with. I can work with you to find the balance you need to enjoy life.

The person that you will meet in sessions is the human me, first and foremost I am human. Behind the human me is the professional me, who is quietly working in the background with a knowledge of safe working practices, and theoretical knowledge that informs human behaviour and how we chose to live our lives.

I have a personal and professional interest in how animals can provide us with mental health support. I have two miniature dachshund dogs who are in training to become visiting therapy dogs within the Bridgend and surrounding area. I support the presence of animals, where possible, to be in the therapy space with you.

I support the evidence that being active particularly in nature, eating well and having a good sleep routine enables us to live well and weather the storms that life can throw at us. I enjoy working with individuals who follow belief-based approaches to life whether that is religiously informed or universal, spiritual or nature based beliefs.

What Can I Offer?

I am able to offer individual counselling sessions to adults (UK residing) by telephone, video or email.

Sessions are up to 1 hour in duration and are charged at £50.00 per session.

I am a Registered Member (MBACP 375885) of the British Association for Counselling and Psychotherapy (BACP) my registration and profile can be found here. I have experience of working with a range of mental health difficulties within different settings from national charities like Mind, as well as Employee Assistance Programmes (EAP). I work with individuals from all over the UK. 


Counselling Services

Here are a few of the more common difficulties that can be supported through counselling




Relationship problems

Problems with confidence or self-esteem


Anxiety & Phobias

Problems with addiction



Grief, loss or bereavement

Work or retirement


Family life

A full list of my counselling services. If you are unable to find the service you are looking for please feel free to contact me.

  • Anxiety
  • Phobias
  • Autism Spectrum
  • Identity Issues
  • Work Related Issues
  • Traumatic Stress
  • Grief
  • Relationship Problems
  • Depression
  • Bereavement
  • Health Related Issues
  • Self Esteem
  • Relationships
  • Spirituality
  • Abuse
  • Loss of Pet
  • Self Harm
  • Loss
  • Cultural Issues
  • Sexuality
  • Stress
  • Esteem
  • Anger
  • Retirement

Counselling by telephone, video and email

Video counselling is a way to see me from your computer, laptop or smart phone, whilst engaging in therapy.

Telephone counselling is similar but takes place over the phone and without the use of a camera.

Email counselling is a way to share your thoughts and feelings through the written word. The counsellor reads and reflects upon your words and sends a reply on an agreed day and time, usually 48 hours later.

Counselling sessions usually last up to an hour and take place on an agreed day and time on a weekly or fortnightly basis.

If you think my approach would suit what you require in a therapist, please feel free to get in touch via my contact page or text for an informal chat before making the decision to seek counselling. Initial session appointments last around 20 minutes and are free of charge.

If sessions are taken up I ask that 24 hours notice is given if you need to cancel or amend the session day/time. I accept payment via bank transfer and provide a receipt following payment.

About Me

The type of therapy I practice looks at how we function uniquely as human beings within a world full of uncertainties, beliefs and expectations. I hold a Level 4 Diploma in Therapeutic Counselling; Humanistic and Existential modalities. I work on the basis that we each know what is best for our own growth and that we have the ability to make choices. There are of course things that are beyond our control as human beings but it is possible to live with those things, and I can support you to recognise and choose your pathway through those difficult times. I also encourage those who are creative to bring poems, songs, images and tattoos that hold meaning into sessions when your own words are hard to find.

I am not here to give advice but rather to create the space that will allow you to see your own pathway that fits within the world that you live in. By delivering a non-judgmental and honest approach, I look forward to experiencing your world alongside you. It is a privilege to be allowed to experience your world, and your uniqueness, and I continue to learn from others time after time.

Rachel Williams headshot


Trust is a big part of allowing you to explore your inner most thoughts and feelings which is why the pace of the sessions is determined by you. It is important that you feel safe and supported if therapy is to allow you to achieve your wishes or goals in life.


Counselling can be a life changing experience when conducted at the appropriate time, for you to explore your thoughts, feelings and maybe fears. It is also important to find the right counsellor

Fully insured

I am a fully insured and qualified therapist. Additionally, I am a registered member of the British Association for Counselling and Psychotherapy (BACP) and conduct regular continuing professional development as the professional body requires. It is important to me to stay current and knowledgeable in an ever-changing world which can affect how we experience our lives.

Get in touch

Feel free to contact me if you have any questions about how counselling works, or to arrange an initial assessment appointment. This enables us to discuss the reasons you are thinking of coming to counselling, whether it could be helpful for you and whether I am the right therapist to help.

You can also call me on 07763 008979 if you would prefer to leave a message or speak to me first. I am happy to discuss any queries or questions you may have prior to arranging an initial appointment.

All enquires are usually answered within 48 hours, and all contact is strictly confidential and uses secure phone and email services.

Business Hours:

Mon: 9:00 AM – 6:00 PM

Tue: 9:00 AM – 6:00 PM

Wed: 9:00 AM – 6:00 PM

Thu: 9:00 AM – 6:00 PM

Fri - Sun: Closed


Please see some of the frequently asked questions. I understand that this can be a challenging and scary time for you and you may have lots of questions to ask. If you are unable to find the answer to your questions on the FAQ page then please feel free to contact me.

What happens once I’ve contacted you?

If by email or via the contact page I will reach out to you and offer you a free 20 minute video or telephone consultation at a time of your convenience. If by telephone, a message can be left with contact information and again I will reach out to you. When not in work my phone is kept securely in my office space so there may be a delay if contacting me by phone.

Do you give advice?

Advice is great when given appropriately and in keeping with your needs. However as a person centred therapist I very much work with you to seek your own answers and solutions.

Can I ring you in crisis?

I am not able to offer a crisis service. If in crisis please visit the crisis section for further information.

Immediate risk- 999

Samaritans 24/7

116 123


C.A..L.L (Wales)

Telephone: 0800132737

Text: 81066


© Rachel Williams Counselling

powered by WebHealer